The challenge of proving claims
Cosmetic claims are a complex topic. Which ones are legal and when do they go too far? Read more in our COSSMA interview with Dr Gerd Mildau, Head of the Cosmetics Central Laboratory, Chemical and Veterinary Investigation Office (CVUA) in Karlsruhe, Germany.
COSSMA: How did the product-testing organisation Stiftung Warentest come to the conclusion that anti-wrinkle claims don’t work, and what was the reaction to this?
Dr Gerd Mildau, Head of the Cosmetics Central Laboratory Chemical and Veterinary Investigation Office (CVUA):
In its testing report from January 2016, the product-testing organisation considered modern instrumental testing procedures as inadequate for proving the claim “visible effect within four weeks”. The advisory committee preferred a randomised half-head test with 30 women and blinded test samples against a standard moisturising cream for 4 weeks and an application twice daily as a suitable testing design. The documentation was done with the help of high esolution photos with standardised shooting conditions (before and after comparison).
In what way did the ecological product testing magazine Ökotest analyse the anti-ageing claims of natural cosmetics products, and why were the products not classified as inadequate?
Ökotest pursues a different strategy from the product testing organisation Stiftung Warentest. They do not test the anti-ageing efficacy, as they are convinced that there is no way of preventing the natural process of skin ageing. Even if there were products preventing skin-ageing, this influence on the dermis would not be in line with the definition of a cosmetic effect. Ökotest instead concentrates on analysing whether ingredients comply with the cosmetics regulations or if they are capable of producing undesirable effects. Allergy triggers, such as fragrance allergens, formaldehyde, Isothiazolinones, parabens (some parabens can act as endocrine disruptors) and products with mineral oils are increasingly banned.
What, according to Dr Ulrike Heinrich from DermaTronnier, are the major methods used to measure the cosmetic effects?
First of all, she stressed that a high quality anti-ageing product should take all factors that lead to skin ageing into consideration. After all, an increased inflammation process of the somatic cells (also skin cells) increasingly damages the cells and finally leads to cellular death. Anti-ageing products should have a skin-firming, wrinkle-reducing, moisturising, anti-irritant, and whitening effect. Some day care products should also protect from UV light. This means that a number of different active ingredients have to act within a suitable galenic formulation. When testing the quality of such a product, all those aimed improvements should be tested instrumentally as well as by the subjective opinion of the user. Modern testing methods include SELS (Surface Evaluation of Living Skin), moisture measurement with the help of a Corneometre, measurement of the transepidermal water loss (TEWL) to test the barrier performance of the skin, and photos to test the attractivity as well as measurements of reddened skin or pigmentation with Chromametres.
How does a consumer advice agency work, according to Sabine Holzäpfel from Verbraucherzentrale Baden-Württemberg?
She explained how a consumer advice centre works: market monitoring, consumer research, consumer advice, opinions on legal projects, public relations and class action in the case of unfair competition. It includes analysing undesirable cosmetic claims as well as deceptive packaging. The consumer advice centre uses warning letters for law enforcement. If a company does not issue a declaration of omission they are taken to court.
What will be the main challenges of the cosmetic industry caused by the amended guidelines?
The cosmetics industry should have access to the ingredients suppliers’ study results, especially in the field of active ingredients. They should also have a contact here to tackle all questions involved with the effect of an ingredient. The scientific requirements concerning the substantiation of claims has become more concrete with the guidelines. Answers in terms of the transferability of study designs to the concrete product have to be available. The example of the anti-ageing test showed that the agreement between testing and claiming strategy was inadequate. The marketing department has to cooperate more closely with product development and safety assessment (as demonstrated in the case of caffeine). The case of “free from” claims shows clearly that markets can be created artificially thus hampering a target audience for high quality and safe products.
Interview with
Dr Gerd Mildau, Head of the Cosmetics
Central Laboratory, Chemical and Veterinary
Investigation Office (CVUA), Karlsruhe, Germany
www.cvua-karlsruhe.de
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